Ventas: 800 288 1114 | Atención: 224 271 4649 [email protected]

Privacy Notice

COMPREHENSIVE PRIVACY NOTICE

LOGOMUNDO SA DE CV

Address:
Calle 9 Ote 104 B, Tecali de H., Pue.
Phone:
224 271 4649
Legal Framework:
LFPDPPP Mexico

1. Identity and Address of the Data Controller

LOGOMUNDO SA DE CV is responsible for the processing of your personal data, with registered address at:
Calle 9 Ote 104 B, 25 Agosto y 2 Sur, Tecali de Herrera 063, C.P. 75240, Tecali de H., Pue., México

2. What Personal Data Do We Collect?

2.1 Data for Quotes and Orders (All Customers)

We collect your data directly through our sales representatives:

Category Specific Data
Identification Full name or company name (Razón Social)
Contact Email address and phone number(s)
Tax Tax Registration Certificate (Constancia de Situación Fiscal), fiscal address, and tax regime
Commercial History of quotes, orders, and invoices

Important: We do NOT collect sensitive personal data such as racial origin, health information, sexual orientation, political ideology, religion, or biometric data.

2.2 Additional Data for Customers Requesting CREDIT

If you request a credit line with LOGOMUNDO SA DE CV, we also collect:

Category Specific Data
Official ID INE/IFE, Passport, Professional License (Cédula Profesional), or Identity Card
Articles of Incorporation Document proving the legal existence of the company
Legal Representative’s Power of Attorney Document proving the signatory’s authority
Proof of Address Utility bill (electricity, water, telephone) or property tax receipt (no older than 3 months)
Trade References Name and contact of at least 2 suppliers or customers
Bank References Bank name, account number, and contact (optional)
Financial Statements Balance sheet and income statement (most recent fiscal year)
SAT Compliance Opinion Document proving compliance with tax obligations
Tax ID (Cédula Fiscal) RFC and homoclave
Emergency Contacts Name and phone number of a trusted person (optional)

3. How Do We Use Your Data?

3.1 Primary Purposes (All Customers)

Purpose Legal Basis
Prepare quotes and budgets Performance of a contract or pre-contractual relationship
Manage and track your orders Performance of the contract
Issue electronic invoices (CFDI) Compliance with tax obligations (SAT Act)
Address inquiries, complaints, or clarifications Legitimate interest of the data controller

3.2 Additional Purposes (Credit Customers Only)

Purpose Legal Basis
Evaluate your credit application Legitimate interest and performance of a potential contract
Verify identity and legal representation Compliance with legal obligations and fraud prevention
Check credit history (Credit Bureau / Buró de Crédito) Express consent of the customer
Establish credit terms Performance of the contract
Follow-up on collections in case of default Legitimate interest of the data controller

3.3 Secondary Purposes (Optional)

Purpose Legal Basis
Send you promotions, offers, or information about new products Express consent (requires your authorization)

4. Do We Share Your Data with Third Parties?

We do NOT share your personal data with third parties outside LOGOMUNDO SA DE CV, except in the following cases:

  • Legal obligations: SAT, courts, or competent authorities that require it by law.
  • Service providers: only when necessary to fulfill the contracted service (e.g., courier services), always under data protection agreements.
  • Credit information agencies (Buró de Crédito): only with your express consent and for the purpose of evaluating your credit application.

Under no circumstances do we sell, rent, or trade your personal data.

5. How Long Do We Retain Your Data?

Customer Type Retention Period Action After Period
All customers During the commercial relationship + 1 year after the last order Cancellation and deletion
Credit customers During the credit term + 5 years after the last transaction Cancellation and deletion

Exception: If a legal obligation requires retention for a longer period (e.g., the SAT requires invoices to be kept for 5 years), we will retain them solely for that purpose.

6. Security Measures

We have physical, technical, and administrative measures in place to protect your information:

  • Restricted access to data, limited to authorized personnel only.
  • Systems with encryption and secure passwords.
  • Ongoing confidentiality training for our sales staff.
  • Internal policies for the handling of personal data.
  • Credit documentation stored in physical and digital files with access controls.

7. ARCO Rights and How to Exercise Them

You have the right to exercise the following rights:

Right What It Means
Access Know what data we hold about you
Rectification Correct your data if it is inaccurate
Cancellation Request that we delete your data
Objection Refuse the use of your data for certain purposes

How to exercise them:

  • Send an email to [email protected], call 224 271 4649, or submit a request at our registered address.
  • Include: full name, copy of official ID, description of the right you wish to exercise, and your address or email to receive a response.
  • We will respond within 20 business days and implement the decision within an additional 15 business days, as required by law.

8. Withdrawal of Consent

You may withdraw your consent at any time, unless there is a legal obligation that prevents cancellation (e.g., outstanding invoices or debts).

To withdraw your consent, follow the same procedure described in Section 7 and indicate: «Request to Withdraw Consent».

9. Credit Bureau Inquiry

For customers applying for credit, we may check your credit history with the Buró de Crédito (Credit Bureau). This requires your express written consent, which will be requested separately by our sales representative.

You have the right to:

  • Know the result of the inquiry.
  • Request a special credit report.
  • Correct any errors in your credit history.

10. Consequences of Not Providing Data for Credit

If you apply for credit and do not provide the required additional information, LOGOMUNDO SA DE CV will be unable to:

  • Evaluate your credit application.
  • Grant you a credit line or financing.
  • Issue invoices with deferred payment terms.

In such cases, transactions will be conducted on a cash-only basis.

11. Use of Cookies and Tracking Technologies

This website or digital link uses cookies and similar technologies to analyze traffic, browsing behavior, and remember user preferences.

You may configure your browser to reject cookies, although this may affect some functionalities.

12. Minors

LOGOMUNDO SA DE CV does not intentionally collect personal data from minors. If you are a parent, guardian, or caregiver and discover that a minor has provided their data without your authorization, please contact us immediately so we can delete it.

13. International Data Transfers

We do not carry out international transfers of your personal data. All your information remains within Mexico.

14. Changes to This Privacy Notice

Any changes will be published at this same link. We recommend reviewing it periodically. The date of the last update appears at the top of this document.

15. Applicable Law

This Privacy Notice is governed by the laws of the United Mexican States, in particular the Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares – LFPDPPP) and its Regulations.

16. Acceptance of the Notice

By providing us with your personal data through our sales representative, you acknowledge that:


You have read, understood, and accepted the terms of this Privacy Notice.

You authorize the processing of your data for the primary purposes stated in Section 3.

You understand that your data will be retained for 1 year after your last order (or 5 years for credit customers).

To receive promotions and special offers, you must provide express consent separately.
A credit bureau inquiry requires your express written consent.

17. Contact

If you have questions, comments, or need more information about this Privacy Notice, please contact us at:

Email: [email protected]
Phone: 224 271 4649
Address: Calle 9 Ote 104 B, 25 Agosto y 2 Sur, Tecali de Herrera 063, C.P. 75240, Tecali de H., Pue., México

Last update: June 2026 • Tecali de H., Pue., México